Verify Your phbetl Account Before You Cash Out
Verification is how we confirm that your phbetl account belongs to you — and that your withdrawal goes to the right person, not a misdirected wallet. It is a one-time step that protects your balance long-term. We ask for a valid government-issued ID and a selfie holding that ID. Your name on the account must match the name on your GCash, Maya
or InstaPay wallet — that match is what lets the payout clear cleanly. Submit your documents through the verification section in your account settings. Our account team reviews submissions and will message you if anything needs a clearer image.
- Open Verification in Settings — Find the identity verification section inside your phbetl account settings and tap to start the submission.
- Upload a Valid ID — A government-issued ID — passport, driver's licence or postal ID — is accepted. Make sure all four corners are visible in the photo.
- Submit a Selfie with ID — Take a clear selfie holding your ID next to your face. Good lighting helps our team approve it faster without a resubmission.
- Wait for Confirmation — Our account team reviews your submission and sends a confirmation to your registered email or in-app message once approved.